Choosing a commercial cleaning company isn’t like buying paper towels or booking a one-time service. You’re trusting a team to care for your building, protect your staff and visitors, and maintain a clean, safe environment—often after hours and out of sight. That’s why hiring a cleaning service requires more than comparing prices or skimming service lists.
A quick conversation up front can save months of headaches down the road. By asking smart, strategic questions during the vetting process, you can:
- Uncover potential red flags early, such as vague service descriptions or missing insurance
- Gauge professionalism and transparency, especially around pricing, safety, and staffing
- Ensure your specific needs are understood, from floor type and foot traffic to compliance and cleaning schedule preferences
- Set clear expectations, reducing miscommunication and service gaps later on
A good provider welcomes these questions. In fact, they’ll be ready with thoughtful, detailed answers, because they know that an informed client is a long-term partner, not just a short-term contract.
Next, we’ll outline exactly what to ask when interviewing a cleaning service, and teach you how to recognize the answers that truly matter.